Ocado has waiting list of 1 million customers wanting to sign up

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‘We’re running a bit like a club,’ says chief executive, as grocery firm sales rise 40% in May

Ocado has 1 million customers waiting to join its online grocery service after struggling to cope with a surge in demand during the coronavirus pandemic.

Tim Steiner, its chief executive, said Ocado, which has about 800,000 customers, could have increased sales more than five times over, given the level of demand during the pandemic, but had been held back by the limits of its warehouses and delivery network.

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